07 Apr 30in30: Is Social Media Effective For B2B Companies? [VIDEO]
In This Episode
I tackle a common misconception head first:
Social media advertising is not effective for B2B companies
If you believe this lie – then watch this short video – and hopefully I can change your mind.
And… We’re Not Alone
Now, before you start thinking “of course this bloke is going to tell us social media works for b2b companies, he runs a social agency” it’s worth pointing out that it’s not just us who believe this!
In a recent study, which I will link to in the post that goes along with this video, a whopping 87 per cent of B2B marketers have suggested that they use social media as a critical part of their marketing strategy. Whilst LinkedIn is, perhaps understandably, the most popular platform, with 89% of marketers utilising it, it isn’t just LinkedIn – with Facebook at 88% usage and Twitter at 83% usage in the mix too.
Still A Non-believer?
Regardless, if your mindset is still that social does not work for B2B companies, then you’re not alone.
We regularly have conversations with our clients and prospects who have the exact same mindset. Some are companies that have both commercial and residential arms who for some reason, despite us generating residential leads for them, incorrectly believe we can’t generate commercial leads using social.
Social Media for B2B
Whilst I understand their hesitation, social media platforms have grown well beyond just selfies and cat videos. Successfully using social media for B2B is primarily about 2 things:
- Education of your prospects
- Positioning of your company
The strategy itself does not really change that much between B2C and B2B businesses.
The basic strategy, which i’m about to massively oversimplify, still stands – which is;
- Define your ideal buyer persona
- Decipher their pain points
- Develop content to educate them on how your business solves these pain points
- Position your company as the best possible solution out there
Now whilst there are undoubtedly differences in tactical execution – if you do everything I just mentioned – it doesn’t matter whether it is B2B or B2C – your social media advertising will be successful. It will be successful in driving impressions, content engagement and leads for your business.
Social Media… A Cog In The Wheel
Importantly though, social media is just a part of the marketing strategy and the much larger sale process.
Unfortunately, it doesn’t do everything.
In a previous 30in30 video entitled ‘social media does not make you sales’ (embedded bel0w) I explained just that, social media can give you impressions, engagement and leads – but it doesn’t magically put money in the bank.
More often than not, you will require lead nurturing through marketing automation or active management by a sales team to take over the conversion of a social lead or enquiry. Remember – people buy from people.
B2B Case Studies
If you’re still sceptical, below I link to some case studies of B2B clients that we have successfully worked with. We’ve generated ROI’s in excess of 60 times investment and pipelines filled with b2b lead worth millions of dollars for our clients using social media.
- Case Study: Healthworks
- Case Study: Freedom Energy Solutions